Jesses Teahouse Reviews

Jesse's Teahouse offers a variety of products related to Gongfu Tea culture. The Tea Club Subscription Service is priced at $58.00, with options for one-time purchase or subscription to save 10%. The service also offers the option to pay in 4 interest-free installments of $14.50. Other products include Jesse's Gongfu Tea Tray Set & Carrying Case starting from $95, the 2023 Spring Green Tea Sampler from $68, and the Brewista Artisan Electric Gooseneck Kettle priced at $169.95. The 8-Tea Gongfu Tea Sampler is available from $40. Additionally, they offer a Deer Tea Pet for $10 and a Blue-White Porcelain Gongfu Tea Set starting from $68. Please note that these prices are subject to change and it's best to check the website for the most current pricing.

Jesse's Teahouse is an online platform that focuses on sharing Gongfu Tea culture with tea enthusiasts around the world. The website offers a variety of Chinese whole leaf teas, including pu'er, white tea, red tea, and black tea. In addition to teas, the site also sells tea pets, tea tables, and tea equipment. Some of the popular products and services include Jesse's Tea Club Subscription Service, Jesse's Gongfu Tea Tray Set & Carrying Case, Brewista Artisan Electric Gooseneck Kettle, and various tea samplers. The website also offers Samplers & Combo Boxes for those who want to try a bit of everything. Jesse's Teahouse also provides a community platform for tea lovers, offering VIP live events and cultural workshops with Chinese tea experts. If any issues arise during shipping, customers can reach out to teafriendsupport@jessesteahouse.com for assistance.

Jesse's Teahouse offers customers the ability to manage their subscriptions directly through Shopify's Customer Portal. This includes managing how much tea you want to receive, add-ons like tea pets and tea cups, changes to your shipping address, skipping a shipment, pausing or cancelling a subscription. The Customer Portal can be accessed by logging into your Shopify account. Once you're in the subscription page, you can edit any of your contact and payment information, change your future subscriptions, or pause/cancel anytime. If you don't have a Shopify account and need to make one, or if you have any other questions, you can contact them at teafriendsupport@jessesteahouse.com.

Jesse's Teahouse has a detailed Shipping Policy and a Return Policy.

For shipping, please note that the shipping times shown during check out do not include processing time. The time shown is how long it will take for your order to reach you once it is handed over to the shipping company of your choice. Processing time averages 2 days but may be longer during busy periods such as holidays. They highly recommend customers select the shipping insurance option provided at checkout. This insurance covers all shipping-related issues, including loss, damage, or theft. If you opt for shipping insurance, your order will be covered for a free replacement or refund if any such issues occur.

For returns, if you have any issues with the products, you can send a message at teafriendsupport@jessesteahouse.com and they will work to replace broken parts. If the shipment is returned to them, and they are able to confirm the items are undamaged, they are happy to re-send the items to you for just the cost of shipping.